Telecommunications clients today find themselves needing improved real-time business intelligence to deal with the massive changes in their industry, including :
Acquisition & Consolidation
Convergence of Voice, Video & Data
and the need for New, Value-Added Services that take advantage of this convergence to stand out over the competition and improve customer loyalty
These massive changes are requiring Service Providers to look again at what they know about their customers. Yes, you probably have data marts and some form of analytics.
But are you turning your information into actionable insight?
IBM's Unleash the Power of Your Information webinar on Thursday, 28 April at 11:00 am EST
Presented by:
Mary O'Shea, IBM Sales and Services Manager - Telecom Data Warehouse
will explore through case studies how our clients have increased revenues and lowered costs while achieving a Single View of their Customer leveraging information stored throughout the enterprise in a variety of data bases across many different hardware and software platforms.
This powerful ability to dynamically view up-to-the-minute information associated with customers has many related benefits, including
Improved Marketing Campaign results
Improved Customer Satisfaction and more
Don't miss this opportunity to learn more about how to move beyond storing data, reporting history, and spending up to 30% of your time looking for the right information.
Find out how to UNLEASH the Power of Your Information
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