Are you able to bring products and services to market faster? Can you build product and service bundles by allowing business managers to create and assemble product catalogs and sell content on demand? Do you enable order and service contract management capabilities? And are you able to drive measurable revenue improvements while leveraging and extending current CRM, ERP and legacy investments?
If youre facing the above challenges, then join Gartners VP of CRM, Gene Alvarez and Comergents Chief Technology Officer, Bill York, for in-depth discussion on proven strategies and tangible steps for achieving offer and order management success.
Webinar topics include:
Offering and improving time-to-market bundled products and services
Providing a single view into customers order activities and commitments
Selling services in conjunction with products on demand
Allowing business managers to create and assemble bundles while interacting with contract management systems to oversee customers contracts, invoices and payment status
Improving cross sell and up sell while increasing customer attainment and retention
Leveraging existing IT assets while reducing total cost of ownership
Insulating the customer experience from diverse and fragmented back-end systems for processing and provisioning orders
Supporting change and business growth by creating a more agile operation
Presenters:
Bill York, Chief Technology Officer, Comergent
Gene Alvarez ,VP of CRM,Gartner
Dr. Matthew Lucas (Moderator), VP, TeleStrategies
To register go to www.telestrategies.com/theclub
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